Support Policy

DTB™ provides support to help students with their course journey and resolve course-related issues.

Support Hours
  • Monday to Saturday: DTB™ Support Team is available 24 hours a day

  • Typical response time: 30 minutes to 1 hour, depending on the volume and complexity of inquiries

  • Sunday: The DTB™ Support Team is off for 24 hours. Messages can still be sent and will be addressed when support resumes.

Support Includes
  • Course-related questions and guidance

  • Technical issues

  • Login and account access issues

  • Help understanding course lessons and resources

  • Clarification on the training and recommended steps

Support Does Not Include
  • Done-for-you services

  • Running or managing your business

  • Managing your ads or store on your behalf

  • Complete store setup or building your store for you

  • Guaranteed results, sales, or profits

Direct Support From Tanvir

For matters requiring my personal review or response, Tanvir's response time is generally 1–2 business days, depending on my schedule and the nature of the request.

Please note: Support is provided to guide and educate you. Students are responsible for implementing the training and taking action within their own business.

Close

50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.