Support Policy
DTB™ provides support to help students with their course journey and resolve course-related issues.
Monday to Saturday: DTB™ Support Team is available 24 hours a day
Typical response time: 30 minutes to 1 hour, depending on the volume and complexity of inquiries
Sunday: The DTB™ Support Team is off for 24 hours. Messages can still be sent and will be addressed when support resumes.
Course-related questions and guidance
Technical issues
Login and account access issues
Help understanding course lessons and resources
Clarification on the training and recommended steps
Done-for-you services
Running or managing your business
Managing your ads or store on your behalf
Complete store setup or building your store for you
Guaranteed results, sales, or profits
For matters requiring my personal review or response, Tanvir's response time is generally 1–2 business days, depending on my schedule and the nature of the request.
Please note: Support is provided to guide and educate you. Students are responsible for implementing the training and taking action within their own business.
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